Administrative Fellowship

The Seattle Children’s Administrative Fellowship is a two-year program that prioritizes organizational initiatives and is tailored to the administrative fellows’ specific interests, as well as to organizational initiatives. Fellows will gain valuable mentorship and professional development opportunities from Seattle Children’s senior leaders and executives.

The primary objectives of the Administrative Fellowship Program are to:

• Support fellows in developing a comprehensive understanding of pediatric hospital operations
• Prepare fellows to assume a contributing role on a healthcare management team
• Provide fellows an opportunity to enhance important managerial competencies such as leadership skills and qualities, customer service, financial stewardship, operations management, change management and performance management

Our fellowship approaches development in a holistic manner, aiming to foster well-rounded and diverse future leaders. Goals and areas of focus for the program include:

• Leadership and Professional Development
  • Identifying and developing a leadership style and identity
  • Attending supplemental educational opportunities such as seminars, conferences, and workshops
  • Setting goals and maintaining self-accountability for their attainment
  • Prioritize equity, diversity, inclusion, anti-racism and health equity through self-education and engaging in the various learning opportunities Seattle Children’s has to offer
• Business and Analytical Abilities
  • Developing and growing technical knowledge, skills, and abilities across departments and areas of the organization
  • Performing duties such as attending daily huddles and meetings with clinical operations leaders
  • Practice critical and innovative thinking when approaching issues and synthesizing solutions
• Communication and Relationship Management
  • Practice professional verbal and written communication skills across varying scales and audiences
  • Gain experience with patient and family experience and communication that is trauma informed and culturally responsive

Executive Sponsor

Myra Gregorian, SVP and Chief People Officer

Preceptor

Alicia Tieder, Chief Diversity Officer

Jocelyn Rosen, MHA

Second Year Fellow

Originally from Minneapolis, Minnesota, Jocelyn attended the University of Minnesota where she received her Bachelor of Science in Kinesiology, prior to pursuing her Master of Health Administration degree from the University of Iowa. Jocelyn started working in healthcare while pursuing her undergraduate degree as an Administrative Aid to the University of Minnesota Masonic Children’s Hospital’s Department of Pediatric Surgery and continued to grow her experience by working with the Chief Administrative Officer of the University of Iowa Stead Family Children’s Hospital as a Graduate Assistant during her graduate education. Upon joining Seattle Children’s Hospital Jocelyn is excited to pursue her interests in employee engagement, patient experience, and culture, while also exploring additional departments and systems within the organization.

Stephanie Arellano, CTRS, MHA

First Year Fellow

Originally from Charlotte, North Carolina, Stephanie attended Western Carolina University from 2017-2022 where she received both her Bachelor of Science in Recreational Therapy and Master of Health Science in Management. During this period, Stephanie volunteered as a translator for a pro bono clinic and began to research fresh food insecurities within the Cherokee Indian community located in Western North Carolina. Upon joining Seattle Children’s Hospital, Stephanie is excited to pursue her interests in patient experience, culture, and translation/interpretation services.

Taylor Floyd, MHA

• Taylor is a Project Manager with our Information Technology department
• Bachelor of Arts in International Studies – University of Florida
• Master of Health Administration – University of Florida

Makenna Sewell, MHA – 2020-2022

• Makenna is the Patient Access Manager with our Cancer and Blood Disorder Center.
• Bachelor of Business Administration – Chapman University
• Master of Health Administration – University of Washington

Rahma Osman, MHA - 2020-2021

• Rahma Osman is currently a Project Manager at the University of Oklahoma Health Sciences Center where she is overseeing the development of a Primary Care Center for tribal, rural and medically underserved communities in Oklahoma.
• Bachelor of Biology – University of Oklahoma
• Master of Healthcare Administration & Policy – University of Oklahoma

Shanelle Lalor, MHA – 2019-2021

• Shanelle Lalor is currently the Program Manager for Interpreter and Translation Services at Seattle Children’s Hospital.
• Former Ambulatory Manager with our Clinical Nutrition Dept. Lalor's work involves supporting the operational needs of clinical nutrition services in the ambulatory setting through cost-effective resource utilization and establishment of efficient work processes to achieve department goals and organizational vision.
• Bachelor of Science in Public Health and Sociology – University of Minnesota – Twin Cities
• Master of Health Administration – University of Minnesota – Twin Cities

Keahi Higa, MHA - 2018-2020

• Keahi Higa is currently the Business Operations Manager with Imaging Services. He has oversight of the administrative team, financial reporting, radiology research, and support of departmental projects.
• Bachelor of Science in Health Promotion and Education – University of Utah
• Master of Healthcare Administration & Master of Public Health – University of Utah

Melvin Smith, MHA - 2018-2020

• Program Manager, IT Core Operations
• Supervisor, Desktop Support Team
• Master of Public Health – Brown University

Scotty Sonntag, LICSW, MHA, MPA - 2017-2019

• Scotty Sonntag is the Manager of the Integrated Behavioral Health Program with the Seattle Children’s Care Network (SCCN) and is currently leading efforts to implement and improve integrated behavioral health programs in primary care settings across Washington, 14 of which are within the SCCN, using a Learning Collaborative model which is a collaboration between the Seattle Children’s Psychiatry & Behavioral Health Department, The AIMS Center with the University of Washington, the Pediatric Integrated Care Collaborative (PICC) with John Hopkin’s University, and the SCCN.  
• Bachelor of Science in Sociology – University of Utah
• Master of Social Work – University of Utah
• Master of Healthcare Administration – University of Utah
• Master of Public Administration – University of Utah

Kelsey Hyatt, MHA – 2016-2018

• Kelsey Hyatt is currently the Practice Manager over the Cancer and Blood Disorder Center and is working on provider practice improvements and preparing the clinics to move into the new Building Care tower in spring 2022.
• Bachelor of Science in Public Health – Tulane University
• Master of Health Administration – Tulane University

Snigdha Paruchuri, MHSA – 2016-2018

• Snigdha is currently the business operations manager of Odessa Brown Children's Clinic.
• Bachelor of Science Biopsychology, Cognition, and Neuroscience; Gender & Health – University of Michigan, Ann Arbor
• Master of Health Services Administration Health Management and Policy – University of Michigan – School of Public Health, Ann Arbor 

Vince Chiu, MHA – 2015–2017

• Vince is currently a Director of Business of Operations at Kaiser Permanente. He develops strategies with specialty service lines to improve access and lower cost of care for members in Washington.
• University of California, Berkeley
• Master of Health Administration – University of Pittsburgh

Jamie Wood, MHSA – 2014-2015

• Senior Lean Consultant at Sutter Health
• Master of Health Services Administration – University of Minnesota – Twin Cities

Jesse Favre, MSW, MBA – 2013-2015

• Quality Manager at Belton Regional Medical Center
• Master of Social Work and Business Administration – University of Minnesota – Twin Cities

Amy Jones, DNP, MPH – 2013-2015

• Director of Operations at Nicklaus Children’s Health System
• Master of Public Health – New York Medical College
• Doctor of Nursing Practice – Old Dominion University

Whitney Murphey, MHA – 2012-2014

• Whitney Murphy is the Vice President of Surgical Services. Surgical Services includes our perioperative teams, who support safe and high-quality care in the preoperative, intraoperative and postoperative environments. It includes our surgical service lines who partner closely with the providers to work on improving the patient experience across the continuum of care. It includes our OR scheduling teams who work tirelessly on improving access for our patients. It involves all these teams and many more partnering closely to provide the best possible experience for our surgical patients.
• Bachelor’s in Arts of Anthropology – Whitman College
• Master of Health Administration – University of Washington

Elliott Bosslet, MHSA - 2011–2013

• Director of Surgeon Education at NuVasive
• Master of Health Services Administration – Georgetown University

Aaron Dipzinski, JD, MHPA – 2010–2012

• Director of Lean Transformation, PeaceHealth
• Master of Health Policy and Administration – Washington State University
• Juris Doctor – Gonzaga University School of Law

Alison (Starks) Bender – 2009–2011

• Master of Health Services Administration – University of Kansas School of Medicine

Michael Lo, MME, MHA – 2007-2009

• Michael Lo is currently the Director of Medical Specialties. He oversees Adolescent Medicine, Dermatology, Infectious Diseases, Developmental Medicine, Nephrology, and Rheumatology service lines. He is responsible for service line inpatient/outpatient deployment, budgeting, productivity, business planning, and other administrative areas.
• Bachelor of Science in Aerospace Engineering – University of Texas at Austin
• Master of Mechanical Engineering – University of Texas at Austin
• Executive Master of Health Administration – University of Washington

Sapna Dhruv, MHA – 2007-2009

• Regional Director of Business Operations, Memorial Hermann Medical Group
• Master of Health Administration – University of Houston – Clear Lake

The Fellowship is a full-time, salaried position with market-competitive compensation and benefits. The current salary is $85,000/year, with the potential for a relocation bonus. Vacation and sick leave accrue as a normal full-time employee.

Please email all application materials in one PDF document with your name, email and phone number in the header of the first page by September 9, 2023.

Qualified applicants should submit: 

1. Narrative statement (maximum of 500 words double-spaced) addressing:
   1. How your interest in healthcare management developed
   2. What you hope to gain or achieve from the fellowship
   3. Your long-term career objectives
2. Short Essay (maximum of 250 words)
   • Choose one of our organizational values (integrity, compassion, equity, innovation, collaboration, excellence) and describe why it is integral to healthcare leadership.
3. Resume
4. Unofficial graduate school transcript (official transcripts are not required)
5. Unofficial undergraduate transcript (official transcripts are not required)
6. Three (3) letters of recommendation
   1. One (1) ACADEMIC 
   2. One (1) PROFESSIONAL, and 
   3. One (1) OTHER (academic, professional, or letter from your program director)
7. Submit an HR application via this link:
   • Administration Position

Application materials must be submitted through email (AdminFellowship@seattlechildrens.org) with a subject line of “LastName, FirstName: Admin Fellowship Application,” Please note that incomplete applications will not be considered. Failing to submit both an HR application and email packet will be deemed incomplete.

At Seattle Children’s, we are committed to creating opportunities for individuals from backgrounds that are historically underrepresented. We are dedicated to ensuring an accessible and inclusive experience for all applicants and welcome individuals of all abilities and backgrounds to apply. Please review the NIH website for a full list of underrepresented groups. If you would like to request an accommodation during our application and/or recruitment process, please email AdminFellowship@seattlechildrens.org, and we will reach out to work together to meet your needs.

For questions, please email the current fellows, Jocelyn Rosen and Stephanie Arellano, at AdminFellowship@seattlechildrens.org

If you are interested in an informational interview with current fellows, we are hosting two informational webinars via Webex on July 13, 2023, from 4 to 5 p.m. Pacific time and August 16, 2023, from 9 to 10 a.m. Pacific. Please log on early to ensure you have downloaded the necessary applications before we begin.

July 13, 2023, Webinar

Link to join the webinar

Join by meeting number
Meeting number (access code): 2631 684 3480
Meeting password: NMyg3AhDD48

August 16, 2023, Webinar

Link to join the webinar

Join by meeting number
Meeting number (access code): 2634 926 0553
Meeting password: DPuPh7Sr7a4

For content covered in the webinars, please see the webinar informational packet.